Families of 4+
Daily wash loads wear parts faster. Scheduled care keeps the family's most-used appliance reliable.
Washing Machine AMC Plans (Annual Maintenance Contract)
Two free deep services a year, priority same-day breakdown visits, zero labour charges on covered repairs and genuine parts at member prices — for a machine your family depends on daily.
Prevention beats repair
Keep Your Washer Trouble-Free All Year
A washing machine that runs daily collects detergent sludge, hard-water scale, lint and grime in places you can't reach — under the drum, inside the drain pump, around the door gasket. Left alone, that build-up becomes bad odours, drainage faults, mould and eventually expensive component failures.
Our Annual Maintenance Contract (AMC) puts a dedicated washing machine technician on a schedule: two deep-cleaning and tune-up visits a year, plus priority response whenever anything goes wrong in between. Members never pay labour charges on breakdown visits, and every spare part comes at a discounted member rate.
AMC Plan Options
Choose the coverage that fits your household. All plans cover one machine, any brand.
| Benefit | Silver Plan | Gold Plan |
|---|---|---|
| Scheduled deep service visits | 2 per year | 4 per year |
| Drum descaling & deodorising | Included | Included |
| Priority same-day breakdown visits | Included | Included |
| Free labour on all breakdown repairs | Included | Included |
| Free inlet valve + drain filter replacement | — | Included |
| Spare parts discount | 10% | 20% |
What Happens in a Deep Service Visit
Drum & Tub Care
Hot-water descaling cycle removes hard-water scale and detergent sludge; gasket folds cleaned and treated against mould.
Water System Check
Inlet valve flow test, drain pump and filter cleaning, hose inspection for cracks, bulges and kink risks.
Mechanical & Electrical Tune-Up
Levelling correction, shock absorber and belt inspection, motor sound check, earthing and PCB connection review.
Test Cycle & Report
Full wash-rinse-spin cycle run; you get a written health report with any watch-list items before they become failures.
Who Benefits Most From an AMC?
Machines 3+ Years Old
Warranty just ended? This is exactly when preventive maintenance starts paying for itself.
Hard-Water Areas
Scale build-up kills heaters and valves early. Twice-yearly descaling is essential, not optional.
Seasonal Care Calendar for AMC Members
Washer stress is seasonal — monsoon humidity, summer hard water and winter wool loads each attack different components. Scheduled visits track the calendar.
| Season | Stress on the Machine | Service Focus | Owner Habit Between Visits |
|---|---|---|---|
| Monsoon | Humidity swells gaskets, musty drum odour, damp electricals | Gasket fold disinfection, earthing check, drum deodorising | Leave the door ajar; wipe the boot dry after each wash |
| Summer | Hard-water scaling peaks, heavy daily loads heat the motor | Heater descale, inlet-valve filter rinse, drain-flush — see element care | Run one monthly empty hot cycle with descaler |
| Winter / festive | Wool and blanket loads overload drums and suspension | Suspension and shock-absorber inspection, belt tension — suspension service | Wash bulky items in halves; rebalance loads before spin |
| Year-round | Detergent sludge, lint, slow drainage creep | Tray, filter and sump cleaning; full test cycle with report | Clean the lint/detergent filter fortnightly — maintenance tips |
Frequently Asked Questions
Quick answers about our washing machine service, repair process, warranty and pricing.
What is included in the washing machine AMC?
Every plan includes two scheduled deep services per year (drum descaling, detergent tray and filter cleaning, hose and electrical inspection, levelling check), priority booking, free labour on breakdown visits during the contract, and member pricing on spare parts. Silver covers one machine; Gold adds free inlet valve and drain filter replacement.
Is the AMC valid for any brand?
Yes — our annual maintenance contracts are brand-agnostic and cover LG, Samsung, IFB, Whirlpool, Bosch, Haier, Godrej, Midea, Lloyd and other major washer brands, including machines whose company warranty has expired.
What is not covered by the AMC?
Plastic body panels, glass doors, knobs and cosmetic damage are excluded, as are faults caused by rodents, voltage surges beyond normal home supply, or unauthorised prior repair attempts. Spare parts are charged at member prices unless your plan explicitly includes them.
When should I buy an AMC for my washing machine?
The best value is right after the company warranty ends (typically after year 1), when repair costs become yours to bear. Machines older than three years benefit the most — parts wear accelerates, and two preventive services a year catch failures early.
Can I shift my AMC if I move to a new home?
Yes — the contract follows the machine, not the address. Tell us your new locality (we cover Coimbatore, Tirupur and Bangalore) and your scheduled visits simply continue from the new address.
What happens when I call with a breakdown under the AMC?
Your call jumps the queue: breakdown visits are scheduled with priority, and labour on the visit is free under your plan. You only ever pay for spare parts — at your plan's member discount — and only after you approve the fixed quote.
Does one AMC cover a washer-dryer combo or two machines?
Each plan covers one machine. A washer-dryer combo counts as one machine under our combo service; a household with two washers simply buys a plan per machine, and multi-machine homes get coordinated same-visit servicing where possible.
How are the scheduled deep services arranged?
We remind you on WhatsApp when each half-yearly (or quarterly, on Gold) service falls due, and you pick the slot. Missed reminders don't burn the visit — scheduled services stay available for the whole contract term.
Can I upgrade from Silver to Gold mid-year?
Yes. Pay the difference and your plan immediately adds the extra scheduled services and the free inlet valve and drain filter replacement that Gold includes — the contract end date stays unchanged. Details are on the AMC plans page.
Does the AMC cover hard-water scale problems?
Yes — drum descaling and heater-scale treatment are part of every scheduled deep service, which is why twice-yearly visits matter in hard-water localities. Severe scale that has already damaged the heating element or inlet valve is repaired under element replacement or valve replacement at member part prices.
Related Services, Component Guides & Fixes
Every service pairs with component work and fault knowledge — replacement goes smoother when you know the failure chain behind it. These related pages cover the full workflow.
Preventive maintenance targets the parts that fail predictably — gaskets, filters, heaters, suspension. Between visits, the care guide keeps habits right, and scheduled descaling pairs with the deep-clean service.
Need a Washing Machine Technician Today?
Call or WhatsApp — share your washer brand and the problem. We'll send a skilled repair expert to your doorstep.